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COVID-19 Information


UPDATED September 15, 2021

Your resorts are ready to welcome you back. Stay up to date on the latest resort updates and club policies.

Click to read the Special Notice for Collection of Personal Information Related to the COVID-19 Pandemic.


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Most of your resorts are open and ready to welcome you back. Check out the list below to find your next vacation destination.

  • For the full list of resorts and their current status, along with flexible cancellation exceptions and face mask requirements, visit the Resort Updates page.

Traveling inside the US? Visit the CDC Travel Planner for important updates and COVID-19 travel restrictions.

In the event of an unexpected resort closure, if you have an upcoming reservation, we will notify you via email if it is impacted. We will cancel your reservation for you - you do not need to take any action. Your vacation credits and housekeeping will be returned to your account within 72 hours.

We know your vacation plans may have shifted, and we would love to help you book a future vacation and provide personalized travel suggestions for your next trip. Tell us more about your upcoming travel plans, and we'll reach out to help get you on your next vacation.


Flexible cancellation

Most resorts are open and our teams are excited to welcome owners on vacation! The standard cancellation policy is now in effect, with the exception of certain resort locations.

These specific resorts have varying temporary flexible cancellation policy dates depending on resort closures and local travel restrictions. Click here to find out which resorts have extended the temporary flexible cancellation policy.

If you need to cancel an upcoming reservation at one of these specific resorts, you can do so online without penalty up to 24 hours prior to your scheduled arrival. Your vacation credits and housekeeping will be returned to your account within 72 hours.

Your owner website is the fastest and easiest way to cancel an existing reservation and rebook for a future vacation. Check out all of all of the different ways you can use your credits.


Policy updates

New resort checkout time.

We continue to take steps to ensure your vacations are safer than ever before. As another way to help our cleaning teams fully implement and fulfill our Vacation Ready protocols, the checkout time across all WorldMark by Wyndham resorts will be changed to 10 a.m., effective Aug. 29, 2020. This change will ensure we can efficiently and safely get your vacation off to a great start. We've also heard your feedback that you want to get on vacation as soon as possible when you reach your destination — and this change will help us better prepare for your arrival.


Flexible cancellation

Your WorldMark by Wyndham resorts are ready to welcome you on vacation. From on-site cleaning stations to common area furniture spacing, learn about everything thatís happening to raise the bar on cleanliness — and keep you Vacation Ready.


Make Travel Update

The quickest and easiest way to update your vacation plans is online. View your reservation history on your owner website to modify or cancel an existing reservation. And if you're ready to plan your next vacation memories, start browsing resorts and book your next trip today. Then visit the Vacation Planning page to book your reservation.


Protecting Ownership

Stay protected from timeshare scams, misleading advertisements, and fraud. Visit the consumer safety page for further details about how to protect your ownership and avoid common scams.


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If you've been directly impacted by COVID-19, find out what finance options are available.


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Make memories while social distancing with special at-home benefits and activities.

Learn more about your ownership and all of your vacation options. eLearning videos are available for you anytime.

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